Ways to prevent SaaS churn
Make your product churn proof by aligning your definition for success with your customers definition for success.
churn
Let’s rethink Customer Acquisition Costs
I am going to propose a somewhat radical idea: there is a good chance you have been miscalculating your CAC (Customer Acquisition Costs).
What happens after user onboarding?
Product adoption is one of the big goals for every SaaS company. But what exactly is it and how can user onboarding help? Learn more about how to improve and measure the product adoption for your product.
How user onboarding can help product adoption
Product adoption is one of the big goals for every SaaS company. But what exactly is it and how can user onboarding help? Learn more about how to improve and measure the product adoption for your product.
5 emails that nudge first time users
Emails are an important tool in the user onboarding experience. They are a great way to nudge users back into the onboarding flow. Here are the 5 types of emails you should include in your email campaign for new users.
User Onboarding Metrics
One of the pillars of designing and maintaining a great user onboarding experience is metrics. The number of users, how many users abandon the product or successfully adopt it, minutes users spend finding value, how many users convert from free to paid subscriptions, and whether they actually enjoy and would recommend the product are all essential numbers in the quest of creating the best possible user onboarding experience.