Ways to prevent SaaS churn
Make your product churn proof by aligning your definition for success with your customers definition for success.
Make your product churn proof by aligning your definition for success with your customers definition for success.
I am going to propose a somewhat radical idea: there is a good chance you have been miscalculating your CAC (Customer Acquisition Costs).
There’s always something to learn from great product experiences. Here are 5 user onboarding examples from Canva, Grammarly, Twitter, Netflix and Slack.