Ways to prevent SaaS churn
Make your product churn proof by aligning your definition for success with your customers definition for success.
metrics
Let’s rethink Customer Acquisition Costs
I am going to propose a somewhat radical idea: there is a good chance you have been miscalculating your CAC (Customer Acquisition Costs).
5 examples of great user onboarding
There’s always something to learn from great product experiences. Here are 5 user onboarding examples from Canva, Grammarly, Twitter, Netflix and Slack.